Call Centres to CTO (Chief Technology Officer) of Jetstar Airways, Cathryn Arnold's Career Journey is a Lesson in Perseverance and Curiosity
"Building career confidence requires showing up, being curious, asking questions, and having a support system. Be your own cheerleader, and don't let guilt hold you back!"
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Introducing Cathryn Arnold, who has been in the airline industry for almost three decades, where she grew from being in the airline call centre to CTO (Chief Technology Officer) to one of Australia's well-known airlines, Jetstar. Cathryn's career journey is a lesson in perseverance and curiosity.
In today's episode, Cathryn discusses her journey and how she transitioned to a technology role. Having landed the CTO role days before the COVID-19 pandemic hit, she shares her experiences leading through the chaos while reflecting on her other lessons at Jetstar.
Cathryn emphasises the importance of encouraging women in technology and provides advice for career pivots into the field. She also discusses the challenges she has faced as a female in tech and shares insights on building career confidence.
Lastly, Cathryn highlights the significance of self-care and how she navigates moments of doubt and imposter syndrome.
Takeaways
💜 Why curiosity and problem-solving are key traits for success in technology careers.
💜 How we can encourage more women and girls to pursue technology careers by broadening the understanding of what technology entails.
💜 Why self-care and reflection are essential for maintaining career confidence and navigating moments of doubt.
💜 The importance of taking action if we want to grow and develop in our careers
Plus, much more...
Chapters
00:00 Introduction and Background
02:09 Career Journey and Starting in the Airline Industry
05:23 Transitioning to a Technology Role
11:45 Leading Through the Pandemic
19:22 Reflections on the Role at Jetstar
23:14 Encouraging Women in Technology
28:52 Advice for Career Pivots into Technology
30:45 Navigating Challenges as a Female in Tech
37:16 Building Career Confidence
41:39 Importance of Self-Care
45:22 Navigating Identity Crisis and Doubt
46:46 Taking Action and Moving Forward
47:21 Taking Time for Self-Reflection
48:14 Keeping Up with Technological Changes
50:23 The Importance of Networking